The correctional space hasn’t seen much development or the integration of technology as much as it should in the past couple of decades. However, thanks to Securus Technologies, the incarceration experience is getting heavily reliant on technology and getting modernized safely and securely. Securus Technologies is a leading firm in the field of government information management, parolee tracking, and prison communication technology.
The company offers comprehensive services to the correctional sphere and continues to make rapid advancement in the field with the help of evolving technology. The company recently announced that it had invested over $600 million in the last few years into research and development. The fact that the Securus Technologies is the owner of over 600 patents in the field of inmate communication and prison technology speaks highly about the company’s vision for the future in the said area.
Securus Technologies is also known as a firm that is focused on giving its customers value for money and highly attentive and responsive customer service. The company recently won the Gold Stevie Awards for the best customer service training team. It shows the commitment of the Securus Technologies in ensuring that the firm offers seamless services to its clients.
Securus Technologies believes in maintaining transparency with the media and showing what the firm is up to. It is also one of the reasons why in a media release published by the company online, it showcased many comments taken from the letters sent to the company by the law enforcement officials. The letters showed what the law enforcement personnel feel about the company and how its products and services are making a tremendous impact on the correctional facilities’ security. As a police officer with over a decade of experience using Securus Technologies products and services, I can say without a doubt that is the most trusted technology firm in the business today.